We are your partner for any kind of service

A dense network of branches and partner companies allows for the short-term deployment of service technicians around the globe. Our mobile service teams carry out repairs when necessary, on site if technically possible, and thereby reduce the downtimes to a minimum.

Technical telephone support:

Do you have a technical problem or need advice? Our service hotline +49(0)911 5432-133 is available to you around the clock. Qualified technicians will listen to your questions and provide you with support to find the solution.
We are also happy to provide telephone support for third party systems. Give us a call!

Technical on-site support:

If you need technical support for your system, our technicians will come to you to help you repair your machine.Serviceleistungen

Training opportunities:

Do your employees from production or technology need professional training in certain areas so that they can solve small technical problems on their own? Then our training sessions are perfect for you. With custom documents, we train your employees intensively and effectively on site ad at our Baumüller Academy.

We offer component and system training.

Production optimization:

Do you want to increase the performance of your system? Then you should rely on our 30 years of experience in production optimization. Our process specialists use their expertise to increase the process of your machines and systems.

Measures to increase performance:

  • Controller optimization
  • Program adjustments
  • Performance adjustments
  • Modernization/retrofitting


Would you like to keep your machines and systems up to date? We are happy to take care of the maintenance for you. Our services include regular checks, system inspections (audits) and tests.

The benefit for you:

  • Reduction of downtimes
  • Increased system availability
  • Reduction of unnecessary costs


Is part of your machine or system defective or do you need a replacement quickly? Then get in touch with us. We will take care of the troubleshooting and replace the defective parts. Last but not least, we will put your system back into operation.

Remote services:

Do you want the best-possible fast support? Our remote service is available around the clock, with or without telephone support.

With BAUDIS, Baumüller has already set standards in the printing industry for remote maintenance and diagnostics. In other industries too Baumüller also offers the ability to analyze the parameters of every individual drive via a standard modem. In the process, you always maintain control of the access to your machines and systems.


Norbert Süß
Head of Service, Retrofit